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‘We sped like crazy’: Amazon delivery drivers say they feel pressure to drive dangerously, urinate in bottles, and sprint on the job


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Some drivers who deliver packages for Amazon told Business Insider they speed, blow stop signs, and skip meal and bathroom breaks to complete deliveries on time.
The drivers we interviewed are managed by third-party courier companies that work out of Amazon facilities. Amazon provides the companies with packages, delivery routes, navigation software, and scanning devices.
Ann Chval said female drivers at Amazon-affiliated delivery company JARS TD brought buckets and baby wipes to work so they could go to the bathroom inside their trucks.
“We sped like crazy, everyone I know,” said Donato DiGiulio, a Chicago-area driver. “That’s the only way we were able to finish our routes on time.”
Amazon said drivers are encouraged to take breaks any time they need.

Some drivers who deliver packages for Amazon say they feel pressured to speed, blow stop signs, and skip meal and bathroom breaks to complete deliveries on time.

In interviews with Business Insider, nine current or recently employed drivers of Amazon-affiliated courier companies complained about workers urinating in bottles, bags, or outside to save time on the road. The drivers we interviewed are managed by third-party courier companies that work out of Amazon facilities. Amazon provides the companies with packages, delivery routes, navigation software, and scanning devices.

Marvic Trejo, a driver who has worked for two courier companies delivering packages for Amazon, said he’s found bottles of urine in delivery vans and at the Amazon facilities where he loads packages.

“It’s disgusting,” he said in an interview with Business Insider. “There’s no place in society to have people pissing in a bottle. The worst part about it is people don’t even throw it away. They just throw it on the ground.”

He recalled one day last summer when a female worker refused to deliver her route because the air-conditioning in her U-Haul was broken on a sweltering day.

Trejo said he would cover for her. When he climbed inside the van, he smelled an overpowering stench and spotted bottles of urine in the passenger side, baking in the heat.

“It was one of the most disgusting experiences I have had to go through,” he said.

Hector Rivera, a former driver for Amazon-affiliated Thruway Direct, said he’s also found discarded bottles of urine in the trucks he’s driven.

“Everybody has to go through that — they have to pee in bags or stop somewhere and use bottles, and then they would leave it there in the van. It was disgusting,” Rivera said. Thruway Direct did not respond to multiple requests for comment.

Ann Chval said female drivers at Tennessee-based JARS TD, an Amazon-affiliated delivery company where she briefly worked as a driver in 2017, brought buckets and baby wipes to work so they could go to the bathroom inside their trucks. Once, a male driver urinated on a customer’s lawn in front of her, she said. JARS TD did not respond to requests for comment.

The drivers we interviewed are managed by third-party courier companies that work out of Amazon facilities. Amazon provides the companies with packages, delivery routes, …read more

Source:: Business Insider

      

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