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I already loved my Amex Platinum for its travel benefits, but I was even more impressed after using the concierge to score movie tickets in Mexico


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If you have the Platinum Card® from American Express, you can use the Amex Concierge service for all kinds of requests, from arranging travel plans to securing dinner reservations.
The Amex Concierge team helped me secure tickets to a midnight showing in English of Star Wars Episode IX in Guadalajara, Mexico — something I had no idea how to do myself.
I was extremely impressed with how friendly and attentive the Concierge was through nearly four months of working on my request.
See Business Insider’s list of the best travel rewards credit cards »

If you’ve ever been to a midnight premiere of a movie, you know it’s not like any other showing. Energy and anticipation from hundreds of other moviegoers fills the theater, and during the film itself, there’s collective laughter at the funny parts, gasps at the sudden twists and applause at the triumphant moments.

This was the experience I had when I saw Star Wars Episode VII, and I was determined to repeat it for Episode IX—the end of the Skywalker saga, and the last chance (at least, for now) to see a Star Wars movie in theaters. The only problem was, I was going to be in Guadalajara, Mexico. Enter the Amex Concierge, which I have access to as an Amex Platinum cardholder.

Keep in mind that we’re focusing on the rewards and perks that make these credit cards great options, not things like interest rates and late fees, which will far outweigh the value of any points or miles. It’s important to practice financial discipline when using credit cards by paying your balances in full each month, making payments on time, and only spending what you can afford to pay back.

Why I decided to use the Amex Concierge

I knew next to nothing about Guadalajara before booking my trip there, least of all how to find a theater showing the movie not only at midnight, but also in English. In fact, I wasn’t even sure I would find one at all, and if I did, I had no idea when and how to procure tickets.

After some unsuccessful googling, it occurred to me that this might just be the perfect time to use the Amex Concierge, a benefit I get through both my Platinum Card from American Express and my Hilton Honors American Express Aspire Card. Both are premium cards; the Amex Platinum has a $550 annual fee, while the Hilton Aspire card has a $450 annual fee.

I’d read plenty about the Concierge service and all sorts of travel-related — and non-travel-related — tasks it could help with. The Amex website itself mentions that you can use the Concierge for anything from help making dinner arrangements to “finding just the right gift.”

Still, I’d never successfully used it myself — it didn’t make my list of the six easiest-to-use Amex Platinum card benefits. But given that the website also specifically calls out the Concierge’s ability to help secure “tickets to …read more

Source:: Business Insider

      

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