A photo of an EasyJet passenger flying in a backless seat went viral and caused outrage on Tuesday.
However, the airline says the image was misleading as the seats were out of order and nobody used them.
A photo showing a woman in one of the seats, on a flight from London to Geneva, was posted to Twitter by tech startup CEO Matthew Harris.
EasyJet spokeswoman Katie Kershaw told Business Insider: “No passengers were permitted to sit in these seats as they were inoperative awaiting repair.”
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A viral photo showing an EasyJet passenger in a row of seats with their backs removed is misleading, the airline has said.
An image, posted by tech startup CEO Matthew Harris on Tuesday, showed a woman using a seat on flight EZY98HD from London’s Luton Airport to Geneva, Switzerland. He asked “How can this be allowed?”
In a response to questions by Business Insider, EasyJet said that the seats were not in use and were awaiting repair.
All passengers used seats with functional backs, a spokeswoman said. The flight was not fully booked, and had five free seats, an airline source said.
#easyjet beats @Ryanair to have backless seats. @IATA @EASA this is flight 2021 Luton to Geneva. How can this be allowed. @GeneveAeroport @easyJet_press @easyJet pic.twitter.com/EthMoWRR8P
— Matthew Harris (@mattiasharris) August 6, 2019
The conclusion is that the photograph was staged, since nobody was assigned the seats in question.
“No passengers were permitted to sit in these seats as they were inoperative awaiting repair,” EasyJet spokeswoman Katie Kershaw told Business Insider in a statement.
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“Safety is our highest priority and easyJet operates its fleet of aircraft in strict compliance with all safety guidelines.”
Harris later tweeted to say the woman in the viral photograph “was moved to a spare seat once the flight was fully boarded.”
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“Not sure what would have happened if the flight was full,” he added.
The plane landed at 10:15 a.m. local time on Tuesday.
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Source:: Business Insider