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5 major changes travelers can expect to see right away in hotels like Marriott, Hilton, and Wyndham as they open back up


coronavirus hotel cleaning

The American Hotel and Lodging Association (AHLA) has released new safety and cleaning guidelines for hotels to use when reopening amid the coronavirus pandemic.
Major hotel brands like Marriott, Hilton, and Wyndham have pledged to abide by the new protocols.
They include using contactless check in, getting rid of daily housekeeping, avoiding or limiting breakfast buffets, and encouraging self-parking instead of valet service.
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Prepare for a significantly different experience the next time you stay in a hotel.

As states and countries begin to reopen, the American Hotel and Lodging Association (AHLA) has released new safety and cleaning guidelines for the hotel industry.

Major hotel brands including Marriott, Hilton, Wyndham, Hyatt, and Walt Disney Parks and Resorts have pledged to abide by the Safe Stay initiative, which was created by the AHLA Safe Stay Advisory Council in collaboration with public health experts, scientists, and medical leaders.

Some of the AHLA-recommended changes include getting rid of or limiting many aspects of a traditional hotel stay like daily housekeeping, breakfast buffets, and valet service.

Here are five major changes you can expect next time you stay in a hotel.

SEE ALSO: How the coronavirus will change vacations forever, according to 10 travel industry leaders

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1. You’ll check in with your smartphone.

The AHLA encourages contactless check in and payment processes whenever possible as hotels welcome back guests.

Many hotels, such as Hilton, already have their own smartphone app that allows you to check in and access your room — as well fitness centers, side doors, and any other areas you’d normally access with a key card — without interacting with another person.

2. Don’t expect housekeeping to come clean your room every day.

Guests typically expect daily housekeeping in their hotel rooms unless they request their room be skipped. That’s about to change.

Per the new AHLA guidelines, housekeeping should not enter a guest room during a stay unless specifically requested.

Rooms will be thoroughly cleaned after check-out as usual, with cleaners paying particular attention to disinfecting high-touch, nonporous objects like remote controls, toilet seats and handles, door and water faucet handles, nightstands, telephones, light switches, luggage racks, and more.

The AHLA notes that “the frequency of room cleaning during a guest’s stay may be altered based on guest requirements.”

3. Room service will now come via a bag dropped outside your door — or a server in full PPE.

The AHLA recommends that traditional room service be replaced with a no-contact delivery method.

This could come “in the form of a market bag left at the door,” as the general manager at Snow King Resort in Jackson Hole, Wyoming, recently told Business Insider.

Or it could mean delivery by an employee outfitted in PPE, as at luxury hotel brand Aman Resorts.

4. Say goodbye to the traditional hotel breakfast buffet.

Buffet service should …read more

Source:: Business Insider

      

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