It’s been two weeks since In-N-Out Burger made its debut east of the Mississippi River, and apparently the excitement hasn’t worn off yet.
The chain’s three new restaurants in Tennessee made national news over the weekend when an app appeared showing their wait times.
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It’s called the Wait App, and it’s online at thewaitapp.com
The app was created by an unidentified developer and is not affiliated with the Irvine-based food chain.
It uses crowdsourcing to track both drive-thru and walk-in wait times at the new restaurants in Antioch, Lebanon and Murfreesboro, all in suburban Nashville.
At 11:30 a.m. CST on Tuesday, Dec. 22, the app showed drive-thru wait times of 27-36 minutes and 23-44 minutes for walk-in diners. Most of the state is on Central Time, but some counties are on Eastern Standard Time.
Those kinds of waits aren’t outside of normal range for In-N-Out restaurants in other locations but are on the high end, according to a story published in 2023 on the website Daily Meal.
Posts on Facebook and Reddit suggest 10-15 minutes for the drive-thru are more common. An industry tracker called QSR Magazine tracks drive-thru wait times in seconds for giant chains. Taco Bell, with more than 7,500 drive-thrus, had the lowest average service time of 256.81 seconds — about 4 minutes and 17 seconds — in its most recent report.
With the three Tennessee openings, which happened on Dec. 1 and 3, In-N-Out is up to 431 locations in 10 states: California, Arizona, Nevada, Utah, Texas, Colorado, Oregon, Washington, Idaho and Tennessee.
In-N-Out is in the midst of a major expansion in the Volunteer State, where next year it is planning to open its eastern headquarters in Franklin, another Nashville suburb. Last summer owner and president Lynsi Snyder announced plans to move to Tennessee.
In-N-Out fans in states near Tennessee have expressed hopes on Facebook that In-N-Out will come to them. Fox17 News in Nashville quoted Denny Warnick, In-N-Out’s chief operating officer, as saying In-N-Out’s immediate plans are “connecting that path” between Tennessee and its locations in Texas, its former easternmost state.
Currently In-N-Out lists two upcoming restaurants on the “opening soon” page of its website. One is in Bell, and the other is in Franklin, near the upcoming new offices.
“Christmas came early,” Warnick told the Tennessean about In-N-Out’s reception in the state.
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Incidentally, In-N-Out will close early, at 11 p.m. on Christmas Eve, Wednesday, Dec. 24, and remain closed all day on Christmas, Thursday, Dec. 25.
Information: in-n-out.com